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Please read the following
Terms and Conditions prior to continuing to our payment
screen. To continue to our payment screen click the link at
the bottom of this page.
Terms and
Conditions
(Online Ordering is for UK Mainland Customers Only)
Delivery Policy
Osgrow food products are distributed nationally chilled or frozen from our purpose built packing facility in Bristol.
Delivery Information - PLEASE READ CAREFULLY
- We will contact via email or phone once payment has been received to confirm a delivery date. Deliveries are normally completed within 3 working days of receipt of payment but may vary slightly
depending on product availability. For trade customers with accounts, delivery will be arranged at the time of placing your order.
- Our products are temperature sensitive and are hand packed in polystyrene boxes to preserve the contents.
- Our delivery days are Tuesday to Friday during the day. By prior arrangement we may be able to deliver on alternative days or at specified times, however there may be an additional charge for special requirements. If this is the case please contact our sales team on 0117 973 0300 to arrange.
- All our products are delivered by national courier throughout the UK Mainland only. NB/. Online purchases for delivery outside the UK Mainland will not be fulfilled. Orders of this type MUST be placed by phoning our sales team on +44 (0) 117 973 0300.
- All products require a signature as proof of delivery.
- Once a delivery has been scheduled you will be required to give us 48 hours notice prior to delivery if you wish to change the date or address. It is the purchasers responsibility to ensure sufficient arrangements are made to accept delivery on the notified day. If nobody is available to sign for the goods or if the courier is unable to contact you by phone (should additional directions be required) we will fail the delivery and attempt to rearrange for an alternative day. Osgrow products are perishable, we will accept no responsibility for spoilt goods due to failed deliveries of this nature.
- In the unlikely event of damage or a delivery error you must report the issue to us by telephone on 0844 745 1408 on the next working day by 10am. Osgrow reserve the right to inspect all products of this nature.
- Please ask for further details if required when you place your order.
Return / Refund / Cancellation Policy
Cancellation Policy
Osgrow will happily cancel any order and refund the purchase amount up to the point your product is picked ready for
dispatch. NOTE: Any product that has been specially ordered cannot be cancelled at any point.
Return / Refund Policy
For perishable products Osgrow are unable to offer a refund or exchange once your order has been dispatched.
For special order items Osgrow are unable to offer a refund or exchange once your order has been placed.
In the event that the product is not as described at the point of ordering and notification is received with in 5 working days of delivery, Osgrow will offer an exchange of the item if returned in the original packaging. If this is not possible please telephone 0844 745 1408 to for assistance. It is the customers responsibility to clarify any additional specification required outside of the information published on the Osgrow websites.
If you have any queries please contact us
prior to ordering during office hours on 0117 973 0300 or email us at
sales@osgrow.com and we will call you back. Click here for full terms and conditions.
To place your order please click on the
Buy Now icon below. By doing so you are accepting Osgrow's Terms and
Conditions.
Click the Buy Now button to place your order for:
Exotic
Snacks & Nibbles - Hamper 2
Price £14.00
In
Stock
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